Shipping Policy

Shipping & Fulfillment Policy

Aura Peptides
Effective Date: February 5, 2026

Aura Peptides is committed to processing and shipping orders efficiently while maintaining accuracy, discretion, and compliance. Please review our shipping and fulfillment practices below.

Order Processing

• Orders are typically processed within 1–3 business days after payment is successfully received.
• Orders placed on weekends or holidays will be processed on the next business day.
• Processing time does not include shipping transit time.

Shipping Methods

• We ship orders using reputable third-party carriers.
• Available shipping options and estimated delivery times are displayed at checkout.
• Shipping costs are calculated at checkout based on destination, package weight, and selected shipping method.

Fulfillment & Packaging

• All products are packaged securely to help prevent damage during transit.
• Discreet packaging is used whenever possible.
• Once an order has been fulfilled and transferred to the carrier, delivery responsibility rests with the shipping provider.

Tracking Information

• Tracking information is provided once the order has shipped.
• Please allow up to 24 hours for tracking updates to appear after fulfillment.

Shipping Destinations

• We currently ship to eligible domestic and/or international locations as listed at checkout.
• Customers are responsible for ensuring their shipping address is accurate and deliverable.

Incorrect Addresses & Failed Deliveries

• Aura Peptides is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
• If an order is returned due to address issues or delivery refusal, reshipment fees may apply.

Delays & Carrier Issues

• Shipping timelines are estimates and may be affected by factors outside our control, including carrier delays, weather conditions, customs processing, or other unforeseen circumstances.
• Aura Peptides is not liable for delays caused by shipping carriers.

Lost or Damaged Shipments

• If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and contents.
• For lost shipments marked as delivered by the carrier, customers must contact the carrier directly to initiate a claim.

Returns Related to Shipping

• Due to the nature of our products, all sales are final once shipped unless otherwise required by law.
• Shipping and handling fees are non-refundable.